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I just bought a box of Snackwell's New and improved Devils Food Cookies, let me tell you they are awful. They are totally different, they don't have the hard outershell, the taste is not the same, basically you ruined this cookie.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

Location: Mckinney, Texas

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larry p Quj

I agree they are AUWFUL!

Rayan Pxl

I hate the new type cookies!

Rayan Pxl

These are terrible cookies, they used to be the best. Another example of "Classic Coke"

Guest

Devils Food cookies were favorite of mine for years now SNACKWELL has RUINED the latest product. Can you guys not read a recipe? If you're going to 'wing' it, then just drop out of the food business all together.

Isola Ssk

I feel the same way, they are terrible, why would they do something so stupid????????????

Guest

I agree. They are awful.

Out of a household of chocolate addicts, only 3 cookies were partially eaten.

The rest just hit the trash. Bring back the original recipe.

Mark H Lix

Ok, I just got off the phone with "Back to Nature" the current manufacturer of the Snackwell brand of devils food cookie. I wish this was going to be one of those "good news bad news" posts, it's not.

I was told that the equipment Snackwell used to manufacture the cookies broke down, and they were unable to find replacements. So they simply changed the recipe and marketed the (awful) result as an "improved" version.

Bottom line is: as it stands, what we knew as devils food cookies are gone forever. That being said I'm honestly wondering if there might be enough interest in bringing these delightful treats to start a Kickstarter or GoFundMe campaign to develop/buy the necessary equipment and rights to manufacture?

Guest
reply icon Replying to comment of Mark H Lix

oh my goodness, we miss the old Devil's Food cookies :(

Guest

These used to be my favorite snack food. The โ€œnew and improved recipeโ€œ is truly god awful.

Guest

The โ€œnew and improvedโ€ recipe really is god awful

Guest

Please tell me you will be bringing back the original devils food cookie. The new and improved is awful.

Such a disappointment.

This was my favorite store bought cookie. Never again.

Guest

Just bought a box of Snackwells Devils food cookies after a few years of avoiding them due to their amazing flavor and texture. I was so excited and then I was heartbroken when I took a bite and it was a mini marshmallow on top of a giant cookie.

Horrible flavored cookie, too much chocolate, not enough marshmallow.

Awful. Pure garbage.

Guest
reply icon Replying to comment of Guest-1975401

I AGREE, BRING BACK THE OLD COOKES

Guest

I just bought a box of snackwells with more marshmallow. I thought I would treat myself because it has literally been years since I ate them.

They are awful just terrible! The cookie seems stale, the marshmallow is overpowering and the outer shell no longer has that slight crunch. I will not buy another box unless the recipe is changed back. Why not have classic and with more marshmallow?

It looks like most people prefer the old recipe anyway. I'm so disappointed!

Guest

these cookies are a disappointment. theyโ€™re not even the same cookie as before with marshmallow only on top now and the cake isnโ€™t even soft and they donโ€™t have that crunch anymore. bring back the old cookies!

Guest

I just bought a box of the new devils food cookies and they are nasty. They are going in the garbage.

Guest

I completely agree. The old recipe was a lot better

Guest

These new cookies are awful. Please bring the old ones back, or tell us where we can find new cookies like the old ones.

Guest

I totally agree... I keep going to the market hoping the originals are back...but, no, so I just move along....

Guest

Your NEW Devil's Food cookie with more marshmallow are terrible. Where is the hard outer shell,?

The new ones are a bad representation of the old cookie. It is not even close. If your CEO made this decision to change, he must not eat them. The box I bought today has an expiration of 2/21....and are ALREADY stale.

You did have one of the best cookies on the market, now you have the worst. What a shame.

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