Nabisco
Nabisco Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nabisco has 2.4 star rating based on 1286 customer reviews. Consumers are mostly dissatisfied.
47% of users would likely recommend Nabisco to a friend or colleague.
- Rating Distribution
Pros: Love nabisco products, Original cookie, Recipe of the original cookie.
Cons: Nabisco no longer seems to care about quality, Bad crackers, Quality and taste.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nabisco has 2.4 star rating based on 1286 customer reviews. Consumers are mostly dissatisfied.
47% of users would likely recommend Nabisco to a friend or colleague.
- Rating Distribution
Pros: Love nabisco products, Original cookie, Recipe of the original cookie.
Cons: Nabisco no longer seems to care about quality, Bad crackers, Quality and taste.60% of users think that Nabisco should improve its Product Quality.
41% of users say that they might use Nabisco in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Time wastage", "Ye. I would recommend", "CAVEAT EMPTOR!", "Don’t hesitate to buy this quality product (saltine crackers)", "Update website".
Most users want Nabisco to offer a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Nabisco Reviews
"Damage product"
Great experience except had trouble finding info about the business online and a phone # waa listed wrong User's recommendation: Update website
"Changes in graham cracker recipe?"
I used to purchase the Nabisco brand graham crackers. I liked that the ingredients were cleaner than the Honey Maid brand or store brands. However, the several...
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Verified Reviewer
I called them for information on Permit to resell on Amazon
15 minutes of hold and no information provided. The operator was busy eating and talked very casually .
Preferred solution: Apology
User's recommendation: Time wastage
What happened to premium saltines crackers
to whom it may concern: My name is David White, I have 3 degrees, a BM in music from Cincinnati's College Conservatory of music at Cincinnati, a pharmacy degree from Cincinnati and a MS in market research from Wisconsin-Madison. Over the last 15 years, I have purchased 3 boxes of saltines every 2 weeks...but over the last 3 months, the quality has been very poor from crackers that break apart when you touch them to crackers that are so heavy and thick that I just throw them away.
I have catalogues the lot numbers for the bad crackers: 02MAY18AX27D 02MAY18AX27D 02MAY18AX27D These three boxes contained crackers that were very thick and heavy with a terrible taste and consistency These boxes were very good, light airy, great taste, a little brown, but I like the ones that are a little brown on the top: 16APR18AX17B 24Mar18AX37D I hope that you will straighten this problem out soon Sincerely, David White 2419 Fairview Ave. #1 Cincinnati, Ohio 45219
Preferred solution: send me $44 of good tasting premium saltine crackers
Trenton, New Jersey
Ritz bits cheese half only crackers
I am not happy! I bought four boxes not satisfied, have no cheese, mostly crackers!
This is unsatisfactory. Paid eight dollars for garbage
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
60oz of stale nilla wafers
2 packs of 2 bags totalling 60oz of nilla wafers, with Oct 2024 expiration, completely stale(from "bulk store"). Ive been telling the wife to stop buying them, as all Nabisco products have been getting worse and worse over the years, but she knows I USED to like them, so she thinks she's doing a nice thing.
I think, with this waste of money, I'll finally be able to convince her to stop purchasing Nabisco products of any kind, as the price keeps rising and the quality has bottomed out. Thanks for reading.
- Expensive
- Poor quality
Preferred solution: Increase quality. Stop peddling garbage.
User's recommendation: If you like expensive, sub par food, please feel free to keep purchasing
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Verified Reviewer
Cookies going soft
I am what you would call a cookie connoisseur. I have cookies and milk every night before I go to bed.
Mind you, I'm 44 years old. With that being said, I bought a freaking $6 bag of Nutter Butters and there is no way to seal the bag.
A lot of other Nabisco products have the self-sealing bags. A $6 bag of cookies is now soft and nasty, two days after buying them.
- Great cookies
- Certain products you dont have a way to reseal
Preferred solution: I mean, if the prices are so high on just a bag of cookies, you'd think that you would seal them like all of your other brands.
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Verified Reviewer
Safety concern
There was a branch/stick in my daughter's cookies. She actually bit into the stick/branch thinking it was a cookie. We're so sad, we love Nabisco snacks.
- Grest snacks
- Branch
Preferred solution: A few coupons and a free nabisco snack asking with the cupons
User's recommendation: Make sure you check your bag
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Paid $12.99 for damaged and expensive product not worth it.
I purchased the Nabisco 40 pack variety for $12.99 at Costco and the bags were out of air and some seals were opened.
I will not waste my money on this product ever again.
Ann Ingrassia
5807 Mitre Peak Lane
Richmond, TX 77469
- Too expensive for products
- Expensive and making product smaller
Preferred solution: Full refund
User's recommendation: Don’t waste your money.
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Verified Reviewer
Unkown object in cookie container
On Monday June 24th 2024. I went to Geisslers supermarket in Agawam, Mass.
I bought my 2 year old granddaughter a Go - Packs Mini Chip Ahoy cookies. When we got near the bottom of the container a small brown object was at the bottom underneath the crumbs. Thankfully she did not get it into her mouth for disaster would have happened. If I was not observant and not paid attention, that possibly could have gotten lodge in her throat.
I am upset that this object went undetected in the quality control of the manufacturing process.
I am enclosing 3 photos. The hard object is the last photo.
Caroline Niedzielski
Gabb217@***.net
Preferred solution: Apology and
Huntsville, Alabama
Oreo complaint
Bought double stuff and the package contained regular. No refund no replacement. Tried via phone and text
User's recommendation: Don’t buy Oreos
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Verified Buyer |
Muncie, Indiana
The customer service handled my call expediently and to my satisfaction.
I called to see if there was a way to determine the expiration date on some saltine crackers that I purchased. It wasnt printed anywhere on the package.
Since she wasnt able to give me a date, she is going to send me a coupon for another product.
This was much more than I expected. I am very appreciative of her service.
User's recommendation: Don’t hesitate to buy this quality product (saltine crackers)
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Verified Buyer |
Brooklyn, New York
I just pay for it
I got a question what does that means because I'm a lil scared right now and I hope that I didn't do anything wrong please help
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Verified Reviewer
Poor Quality
I have been a satisfied customer of Premium Saltine crackers for 50 years plus. the same as my Mother before me, but our last purchase from Sam's Club of the 12 pack was the worst quality that we ever received.
The tubes were just above 3/4 full and the crackers were so thin that they were broken into small pieces.
You could not even think about spreading peanut butter on them as they would break in your hand. If this is your new standard of quality, I will be shopping for another brand but I did want to hear from you before I "vented" on social media.
Preferred solution: Apology
I agree! Premium Saltines have tasted terrible the past few times I’ve eaten them!
Can’t put my finger on exactly what I’m tasting but it actually reminds me of vomit aftertaste. Seriously, they are not good & the last box I purchased did not appear damaged, but about 65% of the crackers were broken into tiny crumbs inside each sleeve! I will not purchase another box of them. Haven’t liked them for several months but the taste has gotten so bad I cannot waste my money on them anymore.
Honestly Sunflower had a $1 box of saltine crackers that tasted so much better, so I’ll have to go there to buy crackers from now on. Nabisco needs to figure out how you’ve messed up a simple cracker recipe so terribly & fix it!
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Verified Reviewer
Not happy with my package of cookies.
Because I have been receiving packages where the cookies are falling apart - they're broken and are just not right. Furthermore, most of them are missing two to three cookies in each row, which is quite disappointing.
I am a loyal customer; I buy Oreos all the time, at least two to three times a week because I love them. But I am beginning not to want to buy them because of this situation. Hopefully, you'll receive this message and address this problem.
Otherwise, I may have to use my Facebook page to let everyone in my network know about your problematic customer service and flawed products. Thank you.
- Not sure yet
Preferred solution: Price reduction
Absolutely No One Cares.... I've always wondered what you whiners look like. I am NOT impressed.
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Verified Reviewer
Compkaint
Your crackers fall apart when you put anything on them.
I will NEVER buy your product again
Over 60 years buying Nabisco saltines
You lost me as a customer.
- No more pros
- Once a good company no longer
- Cheaply made
- Shame on a once proud bame
Preferred solution: Full refund
User's recommendation: Make the product the way you used to.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not double stuffed
I opened my package of the double stuffed oreos and they were not double stuffed. I always look forward to eatting them double stuffed and they are not.
- Taste good
- Not double stuf
Preferred solution: Deliver product or service ordered
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Verified Reviewer
Not double stuffed
I purchased double stuffed Oreos, and they are not double stuffed I go to open the package, and it's just normal stuffed I'm not happy. I usually like oreos and now I don't I'm not a happy customer at all.
- Tasty
- Not double stuffed
Preferred solution: Double stuffed oreos
About
, , , ,
Nabisco is an American company that specializes in producing cookies and snacks. Being founded in 1898 and headquartered in East Hanover, New Jersey, the company is a subsidiary of Illinois-based Kraft Foods. Nabisco's plant in Chicago is a 1,800,000-square-foot (170,000 m2) production facility. It is the largest bakery in the world, employing more than 1,500 workers and turning out some 320 million pounds of snack foods annually. Chips Ahoy!, Fig Newtons, Mallomars, Oreos, Ritz Crackers, Teddy Grahams, Triscuit, Wheat Thins, Social Tea, Nutter Butter, Peek Freans, Chicken in a Biskit are among the most famous products of Nabisco that are used for the United States, United Kingdom, Mexico and Venezuela anò some other parts of South America.
Nabisco is ranked 214 out of 1669 in Food Manufacturers category
USA
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These crackers are awful now....so hard, thick and cardboard like
Not to mentioned all the little black spots or small pieces of dark particles embedded throughout them. Why does one side appear completely different, same with RITZ.
Cardboard, heavy and flat tasting. Very disturbing and disappointing!
You are right. The ones you get now are awful
Agreed. The first couple times I got the bad tasting crackers, I thought it was a fluke. I will no longer buy these crackers and am looking for a new brand.
If you want $44 worth of crackers return the ones that were bad.
Well now Nabisco Saltines taste good but are so fragile you can't dip them in much of anything without them breaking. A lot of the time MANY are still broken in the "cylinder" before it's opened. Anyone have any alternatives?
Theyve closed factories in america and relocated to mexico recently
YES I agree 100% the quality and taste of theses crackers is nasty! i threw away my last box.
The oyster style premium crackers also have gone to crap .
I'm over wasting my money on this product. the company will un questionably see a major monetary loss.
I want to know what happened to the mini saltines why are they non existent???? I have looked everywhere for them and non to be had.
I know!!! They were my favorite snack, I hope they’re not discontinued