Nabisco
Nabisco Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nabisco reviews show a 2.2 star rating from 939 reviews, 45% would recommend, and many consumers report dissatisfaction with product quality and customer service.
Key Takeaways for Future Customers
- Expect recurring product quality concerns in Nabisco reviews, including broken or undersized cookies and crackers.
- Customer service and refunds may be slow or hard to reach; keep purchase records for claims.
- Many reviewers ask for solutions and product improvements rather than replacements.
Negative Feedback / Risk Areas
- Frequent customer complaints about quality control, missing items, and stale or damaged products.
- Reports of poor customer service responsiveness and delayed refunds or replacements.
- Concerns about recipe changes, ingredient quality, and product discontinuations.
Positive Feedback
Some customers still praise original recipes and variety of Nabisco products, and occasional helpful service interactions are reported.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nabisco reviews show a 2.2 star rating from 939 reviews, 45% would recommend, and many consumers report dissatisfaction with product quality and customer service.
Key Takeaways for Future Customers
- Expect recurring product quality concerns in Nabisco reviews, including broken or undersized cookies and crackers.
- Customer service and refunds may be slow or hard to reach; keep purchase records for claims.
- Many reviewers ask for solutions and product improvements rather than replacements.
Negative Feedback / Risk Areas
- Frequent customer complaints about quality control, missing items, and stale or damaged products.
- Reports of poor customer service responsiveness and delayed refunds or replacements.
- Concerns about recipe changes, ingredient quality, and product discontinuations.
Positive Feedback
Some customers still praise original recipes and variety of Nabisco products, and occasional helpful service interactions are reported.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Waiting on my refundstill waiting for my replacement coupon
I purchased a container of double stuff and when opened it was the regular oreo. Still 2aiting for my coupon to replace cookies. This is the second calling had to make to get the job donr
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer - - Double Stuf is the same as regular, with the filling barely visible now.
- - They blame higher prices and smaller sizes for reduced cookie quality.
Maybe but I will be very selective on what products I purchased. Has to be Worth it.
Since now we're paying the highest price for this product I would expect to get a great cooky. Well that's not what I received the double stuff is the same as regular unless the regular got smaller. Before COVID the double stuff was just like the picture infact it came out the side. Now you can barely see it.
I am so sick of every corporation that wants to maximize their profits buy charging more money and reducing the product size and quality. You all buy cheap ingredients but charge premium price.
The whole food industry is one big rip off and as consumers we can't do anything about it except write these reviews that will fall on Def ears. I'm going to try to find a different cookie.
- Variety
- More expensive
- Smaller products
Preferred solution: Apology
User's recommendation: Don't buy double stuff.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kabul, Kabul
Resolved: Wholesale Account Request & Product Catalog
- - Barixis LLC seeks a wholesale account and requests your catalog and terms.
- - Jalaludin Baraki, President, requests any needed info and a prompt reply.
Hello,
Please let us know if you require any additional information from our side to facilitate this process.
Thank you. I hope this message finds you well. My name is Jalaludin Baraki, and I am the President of Barixis LLC. We are interested in establishing a wholesale account with your company and would greatly appreciate it if you could send us your product catalog along with your wholesale terms.
Thank you for your assistance, and I look forward to your prompt response.
Best regards,
Preferred solution: Apology
Allentown, Pennsylvania
Nilla wafers
- - Disappointed with Nabisco Nilla wafers; flat, crisper texture and ragged edges, not the round top I remembered, and I won't buy again.
I just purchased a box of Nilla wafers from Nabisco and I was so dissapointed in the quality. What happened to them?
They are flat not the delicious cookies I remember.
They seem like a different texture, crisper, not the nice round top that I always remembered and the edges are ragged . I dont think I will buy them again.
User's recommendation: Buy an off brand of Nilla wafers. The originals are not what they once were
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Albuquerque, New Mexico
Bioengineered foods
I will no longer be buying ur products due to fake *** It's so sad that u all have to do this B.S. to save money and feed ur customers absolute crap!!
User's recommendation: Don't buy their fake foods!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Colorado Springs, Colorado
Question re. something in a ‘Everything’ Ritz I ate today. I am not pissed!
Found something baked on Ritz crackers I didn't recognize after I ate one. Can send a photo. Not pissed!
- Consistent quality and affordability
- None except for this one time
Preferred solution: Information…what is it?
User's recommendation: Please improve ease of contact for Luddites.
I find it very strange that when you want to call them, their name turns to pissed, plus you can never call. Then they want to charge you $40 to join some crazy something just to call and complain because they’re taking our money and they’re getting away with it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
Poor product
Unsalted top CRACKERS are garbage. Most of the crackers in the box are broken. Why it's so difficult to make and bake a simple cracker!
- Money over customers
Preferred solution: Make the product right .
Hialeah, Florida
Very hard to get the right number to call
- - I called about Marshmallow, which is discontinued.
- - Online site shows >2.5k likes and ~1k responses wishing it back; they would forward info.
Was not pissed at all. Called about a discontinued product.
On one web site it has over 2.5 thousand likes and one thousand responses that they wished they would bring it back. After finally speaking with someone I gave them the web site. Grew up in the Bronx. Never asked my name and just said they would forward info.
Product is Marshmallow. Called years ago and was told of enough interest was shown maybe they would bring back
Portland, Oregon
Can't get ahold of Customer Service
Tried to call but it didn't work Just felt like being spammed. Didn't ring, didn't connect, just didn't...
User's recommendation: Different company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCookies are way over cooked
Cookies are overcooked. Didn't even taste right.
They were all broken also. I buy these cookies alone for my grandbabies.
- Best ever
- Over cooked
Preferred solution: To let this company know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Gainesville, Florida
Everything was good but this time the 4 packs of the nutty butty cookies I bought was something black on each cookie I buy these nutty butty cookies from Walmart or Publix store. These are some amazin
- - Nutty Butty peanut butter cookies are my go-to from Walmart or Publix.
- - This time four packs were black and looked horrible; I want action.
Well what happened was when I buy these nutty butty cookies and I love peanut butter I always buy My cookies from Walmart or Publix store.this Time I bought 4 packs and in All each pack of cookies was black just horrible.but this does not stop me from buying these nutty butty cookies they're so Amazing I don't want to stop buying them but this is to much every time I opened up a package. I need something done about this My address is 6815 West University Ave Gainesville FL 32607, Apartment unit 9203 My name is Cheryl Lock Thank God thank you
- Nasty black
Preferred solution: Deliver product or service ordered
Henrico, Virginia
Employee Discrimination matter
- - Nabisco Richmond, VA employee 1978–2003 in M&R.
- - Collapsed on a hot day while helping install a gearbox; rescue took him to hospital.
Nothing good so far
I applied for a job opening at the Richmond bakery in 1978 and was hired shortly after that time. I had to work 3rd shift the whole time until i was involved in an accident helping another mechanic on overtime install a large gearbox on top of a platform where we should have had at least two other mechanics due to the weight and close space to maneuver in. I tried reporting the injury to the nurse on duty but she was not available.I left the building to go home and felt dizzy and apparently passed out as it was very hot where we were working, and it was one of the hottest days of the year. Another worker coming in to work found me face down on the sidewalk where it is a step down to cross the roadway where delivery trucks enter the rear of the plant.
When the rescue squad came they resutated me and was pouring water over me and asked management what hospitat to take me to and they responded, we don't care he's off the clock and asked is he not employed at Nabisco the response was the same.
They looked confused and took me to i believe MCV. The person who found me told me about what went on during that time and said he couldn't believe hearing how the company treated me that way.
- Asbestoses removal over equipment running products
- One million eight hundred seventy five thousand plus dollars lost
- Pay after a work injury i was terminated from reporting illegal
- Was exposed to dangerous chemicals without proper equipment to protect
- Do not care about employee health and safety
Preferred solution: Reinstatement and payment for all lost income from this company future and past for the horrific discrimination both age and disability
Fort Wayne, Indiana
Premium original mini saltine crackers
These new saltine minis are tasteless. No salt, dry and tasteless. I don't think have ever tasted a worse cracker.
What a disappointment!!!
User's recommendation: Do not buy!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNilla Wagers low fat
- - Favorite snack: peanut butter with milk.
- - They stopped making it and the regular isn't good.
- - Couldn't find them with no warning.
This is my favorite snack of all time with peanut butter and a cold glass of milk. Why did you stop making them???
The regular is not good. The original is fat and not crisp. Has nothing to do with health just tastes better.
No warning, just suddenly couldn’t find them anywhere. My call to the company had no results.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct quality question
- - Bulk 8.8 oz Ritz Bits cheese tastes different from smaller snack packs.
- - Bulk version is more bland; mini packs have a shiny coating and look darker.
The Ritz Bits cheese that comes in the bulk size of 8.8 oz does not taste the same as the ones that you get in the little individual packets when you purchase it as a 10 pack or a 20 pack. It seems that the ones in the small individual snack packs, the cracker kind, have a shiny coating on them, maybe a little bit darker, and these I just purchased in the bulk size are more bland.
- Taste
- Mini packs are too tiny
Preferred solution: Coupons for replacement
User's recommendation: If you've never tried them go ahead and buy the big box at 8.8 Oz and then you won't know the difference that the small packages for better
Complaint
Representative was very helpful and knowledgeable. Resolved the issue quickly and explained clearly the misconception I had.
Preferred solution: Just wanted to inform the company of a potential problem
About
, , , ,
Nabisco is an American company that specializes in producing cookies and snacks. Being founded in 1898 and headquartered in East Hanover, New Jersey, the company is a subsidiary of Illinois-based Kraft Foods. Nabisco's plant in Chicago is a 1,800,000-square-foot (170,000 m2) production facility. It is the largest bakery in the world, employing more than 1,500 workers and turning out some 320 million pounds of snack foods annually. Chips Ahoy!, Fig Newtons, Mallomars, Oreos, Ritz Crackers, Teddy Grahams, Triscuit, Wheat Thins, Social Tea, Nutter Butter, Peek Freans, Chicken in a Biskit are among the most famous products of Nabisco that are used for the United States, United Kingdom, Mexico and Venezuela anò some other parts of South America.
Nabisco is ranked 256 out of 3247 in Food Manufacturers category
USA
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100% understood! I find it very strange that when you try to call them, you get pissed consumer.
It is in writing on Nabisco‘s website. I have bought several packages that do not close properly. They have made them smaller, but they haven’t figured out a way to make them close correctly, therefore I am losing money.
I tried to talk to AI, then they connect me with a company that I was going to have to pay $40 to proceed. This sucks.