Columbia, South Carolina
1 comment
100% full Not resolved
3.0
Details
Diversity of Products or Services
Product or Service Quality

I eat a lot of Ritz and have for 40 years.Lately when I open a box over 50% of the crackers have been reduced to dust and when you attempt to pull a whole one out it crumbles.

I feel like they owe me money because I am not receiving what I paid for. Need better Quality Control. Box code 10AUG15AZ209 17:73 1OA G15AZ209. Also it seems they could come up with more modern packaging.

The wax wrappers are either so loose they are open or so tight you need a knife to get in to the package.And while we are at it bring back the Cheese Ritz.

Reason of review: Bad quality.

Monetary Loss: $10.

Preferred solution: Full refund.

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PuttinOnTheRitz
#970511

Take the collected pieces back to the store and tell them they need to replace the product you bought from them since their employees tend to throw the boxes on the floor when restocking the shelves. I see this all of the time in many different company stores.

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