I’ve been buying your ginger snaps as long as I can remember and always loved them. However, I bought a box of them today and you must have changed them because I was so disappointed in them.

What happened to my favorite cookies?. They seemed very, very thin and while they have always been crispy, they were tough and hard to eat. I don’t know if you thought making them thinner would make them better, but it didn’t. Please go back to making them the way you used to.

I’ve bought other brands when Nabisco was not available at the market where I was shopping.

However, I always regretted settling for another brand and have always preferred Nabisco. I’m not too certain I will prefer them in the future.

Product or Service Mentioned: Nabisco Ginger Snaps Cookies.

Reason of review: Bad quality.

Monetary Loss: $400.

Preferred solution: Let the company propose a solution.

Company wrote 0 private or public responses to the review from Sep 17.
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