Nabisco
Reviews and Complaints
Unsatisfactory product
User's recommendation: If you dont like something let them know they cant fix what they dont kniw.
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Verified Reviewer | Lubbock, TexasDecline in taste and quality of Chips Ahoy cookies!
I have a somewhat different complaint about Nabisco Chips Ahoy cookies, in that they changed several years ago to be lighter, less dense and less crisp, crumbly, and less tasty. So once in the distant past during the Olympics, I bought some special Olympic Chips Ahoy cookies (no, not the ones with red, white, and blue candy in them) and I was pleasantly surprised by how much better they were like in the old days.
I called Nabisco to see what was going on and they denied any changes in the recipe or ingredients. Whaaat? Obviously something was wrong. I wonder if, in getting rid of trans fat, they destroyed the taste and consistency of this (used to be) world class cookie.
Anyway, Nabisco sent me some coupons for some Chips Ahoy cookies, and I threw them in the trash. I will never buy Chips Ahoy cookies again!
- Used to be quality
- Way they were years ago
- Reduced quality and taste
Preferred solution: Let the company propose a solution
User's recommendation: Don’t buy Chips Ahoy original cookies
Product inquiry
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mantua, New JerseyCans of nabisco cookies and crackers in tin that are over 20 years old
Preferred solution: a answer to my question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaCinnamon Graham crackers
- Loved the original taste and high standards of your products
- Quality control something changed for the worse
Preferred solution: Full refund
User's recommendation: Consider another brand to buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Heber Springs, ArkansasOreo cookies
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gastonia, North CarolinaPoor experience
Crushed crackers
My complaint was not answered and the product deficiency still exists
User's recommendation: To each his own but there are other good crackers available
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Verified Reviewer | Warwick, Rhode IslandMy compliant was not resolved
- Like their products
- Will not supply coupons
Preferred solution: Coupons in the mail for cookies
User's recommendation: Do not buy their products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chico, CaliforniaStrange state of cookies
Preferred solution: Let the company propose a solution
User's recommendation: If it has a June date - don't buy it.
Saltines crumble when using
User's recommendation: There are alternatives that work.
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Verified Reviewer | Bristol, FloridaProduct
Preferred solution: Product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing center row in Oreo double stuffed
Preferred solution: Explanation, answers and replacement of product
Oreos have become a hard,chemically sweet( not natural tasting) ,with a bizarre aftertaste. And they almost will not soften in milk anymore. So hard the cookie will cut your gums if not careful. A
Oreos are very different from the cookie of my youth. They are harder,sweeter and have the strangest aftertaste.
I know these are correct facts because I remember how soft the edges and imprint on the cookies were. So when we are told that Nabisco hasn't changed the formula we are being lied to. Some of the changes over the past ten years were promoted by Nabisco as " healthier ". No more lard in the filling,no more real sugar, no more taste!
It's a cookie for heavens sake,not a health food. The truth is so much simpler,cheaper ingredients and lower manufacturing cost mean higher profits and to *** with the consumer ,they will take what we give them and be happy.
And then to lie about their products let's you all know just how little the consumer means to Nabisco any more. So very sad,such a good cookie in my childhood.
User's recommendation: Complain,complain,complain and if not happy with the response boycott!
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